|
Support
All support on all our products is internet based.
Email: support@sax-n-dotty.co.uk
Or use the helpdesk
If you are reading this because you have emailed us and not received a response within 24 hours, please send an email to  . If after sending an email you do not receive an automated reply from the support address then you need to speak to your ISP about your issue. We can do nothing if your ISP uses aggressive filtering. Please make sure that you check all spam / bulk mail folders even if our emails have never gone into that folder before. This includes folders on your webmail, many ISP's do not deliver bulk email via POP3.
Those of you on embarqmail will not get our emails delivered due to them refusing to deliver any mail from us.
Alternatively use a gmail, yahoo or hotmail address to contact us as they normally deliver emails
For remote assistance on installation and configuration us the link below. Please contact us via email, chat or msn messenger before using this to obtain a session number.
Remote Assistance
Or use Live Support below.
Current time and date in the UK is
Please Note:
We do not do any telephony based support, all support is internet based.
|
